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- - - Insurance
    - Non-Profit
  - - Life Sciences
      Streamline retail operations for enhanced business performance & improved guest services.
- - - View All Industries
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- - - Application Management
      Delivering seamless user experiences in the IT sector through our managed solutions.
- - - View All Services
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      Smart IMS proudly receives the Good Employer Charter 2024, pledging to uphold exceptional human resource practices and empower our team—recognized by the Labor Department of Japan
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Introduction to Gen AI Architectures for Customer Service in the P&C Industry

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CSV and CSA: Key Differences & Steps Involved

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Automation A Key Component to Future Proof Remote Infrastructure Management

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Featured Blogs

Enabling Insurance Enterprise Efficiency

Enabling Insurance Enterprise Efficiency

In today’s competitive insurance landscape, efficiency is not just a goal – it’s

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Evolution of Gen AI Architectures for Customer Service for the P&C Industry

In Part 1, we had outlined how AI architectures have evolved from

Vinod Paidimarry

Introducing Gen AI Architectures for Customer Service in the P&C Industry

Introduction to Gen AI Architectures for Customer Service in the P&C Industry

The P&C insurance industry is amidst a revolution in customer self-service led

Vinod Paidimarry

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The Future of Test Automation: Key Trends and Best Practices

February 12, 2025

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AI for Test Automation & Continuous Integration: A Comprehensive Guide

AI for Test Automation & Continuous Integration: A Comprehensive Guide

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Customer Experience in Insurance Industry

How to Enhance Customer Experience in Insurance Industry? 7 Key Strategies

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What is QA Automation? 7 Best Practices You Need to Know

What is QA Automation? 7 Best Practices You Need to Know

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What Employers Must Insure: A Guide to Employee Benefits

What Employers Must Insure: A Guide to Employee Benefits

December 26, 2024

An evil twin attack is a sophisticated cybersecurity threat where an attacker imitates a legitimate network. This primarily occurs because most Wi-Fi authentications require only two inputs: the SSID (Service Set Identifier) and a pre-shared key (Wi-Fi name and password). Attackers create an identical SSID and pre-shared key, successfully mimicking the legitimate network. Devices often auto-connect to previously used networks with matching SSIDs and passwords, especially within a short range. Simulation This attack can be executed with relative ease. Below are the steps involved in the simulation: 1. Network Configuration: o In this demonstration, we utilized a mobile hotspot and configured its SSID to match the organization's Wi-Fi network, "SIMS_ADMINS." o The hotspot's password was also set to replicate the original "SIMS_ADMINS" password. 2. Device Connection: o Upon reconnecting a device to the SIMS_ADMINS network, the corporate device seamlessly connected to the simulated network we had created. 3. Rogue Access Point Confirmation: o The mobile hotspot, acting as the rogue access point, confirmed that the corporate device was successfully connected to our simulated network. 4. Additional Connections: o This test was conducted in the Security Operations Center (SOC) room. As a result, two or three additional corporate devices powered on during this time automatically connected to the simulated network due to their configuration to auto-connect to the original SIMS_ADMINS network. Consequences/Disadvantages • Traffic Interception: The attacker can intercept all traffic transmitted through the network, including sensitive information. This stolen data can be exploited to access the organization’s confidential systems. • Exposure to Phishing and Malware: Attackers can redirect users to fake websites that appear legitimate, deceiving them into entering sensitive information. Malware can also be deployed through the compromised network to access otherwise restricted databases. • HTTPS Traffic Vulnerability: During the Evil Twin attack, the attacker can disable HTTPS traffic, leaving the user without encryption when accessing web pages. This enables the attacker to easily read contents such as Microsoft Teams messages, emails, usernames, passwords, and financial information. Recommendations • Implement Corporate Authentication: In addition to requiring an SSID and password, organizations should implement corporate authentication mechanisms such as: o Certificates o Multi-factor authentication (MFA) o 802.1X authentication protocols • User Awareness Training: Conduct training sessions to educate users about the risks of connecting to untrusted Wi-Fi networks and recognizing potential phishing attempts. • Device Configuration: Ensure devices are configured not to auto-connect to unknown networks without user approval. • Regular Network Monitoring: Employ tools to monitor and detect rogue access points in real-time. • Use Encrypted Connections: Encourage users to always verify HTTPS connections and use VPNs for secure communication when on public or potentially unsafe networks. By adopting these preventive measures, organizations can significantly reduce the risk of falling victim to an evil twin attack.

Understanding the Dangers of Evil Twin Attacks

December 24, 2024

Data center infrastructure management

Data Center Infrastructure Management

December 18, 2024

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