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Energy & Utilities

Smart IMS teams have participated in several key projects at some of North America’s leading Energy & utility corporations. We have successfully supported our E&U clients by leveraging our expertise in E&U business process management, onsite/near-shore/offshore service models out of our state of the art facility in Hyderabad, India and our headquarters in Plainsboro, NJ. We have helped our Oil & Gas and Mining clients in managing their upstream, midstream and downstream business processes with optimized solutions and cost-effective product implementations and support.


Core Competencies

Infrastructure Management Services

Smart IMS offers complete infrastructure management services which include day-to-day IT infrastructure operations, project-specific consulting, and design and implementation services. We offer the flexibility of choosing remote managed services, professional services, or a combination of both. Our Infrastructure Management services enable our clients to rationalize IT resource costs, optimize asset utilization, improve uptime and facilitate system delivery. Our suit of services includes: IT integration services, Remote Monitoring, Networks & Security, and IP Telephony.

Information Management Systems – Application Development

Applications are becoming more complex and more critical to the daily operations of successful enterprises. Our Application Development and enterprise application implementation services ensures your success in these changing times by giving you the best possible balance of cost, speed, and quality. Our global team of experienced and quality-focused consultants, developers, and applications professionals are armed with the industry knowledge needed to deliver robust and scalable architectures, solutions, and decision support materials that bring clarity to your enterprise applications portfolio. Our global teams deliver cost-effective integration and development services using industry-leading frameworks for quality, maturity, and service management. Our tailored approach to management and maintenance provides solutions that adapt to changing business and technology environments.

Whether you need applications development, management, migration, reengineering, deployment, or testing, Smart IMS has the proven expertise to deliver solutions that help you achieve the results you seek.

Professional Services – Staff augmentation

Our recruitment management team utilizes a collaborative structured approach to qualify client requirements, source and screen candidates, and to manage and support our consultants once on-boarded. Our global recruiting team leverages a variety of industry tools, networks, referral programs, technology/domain specific communities, and our internal database of over 100,000 candidates to provide our clients with highly qualified, need specific “right fit” resources.

Our Utilities Industry Experience

  • Energy Trading Risk Management (ETRM)
  • Energy Trading Systems Support
  • Application Development & Application Maintenance/ Support –  
    1. Retail Applications
    2. Energy Trades Processing
    3. Provisioning System- Monitor & Control Nuclear Power Plant Access
    4. Customer Service, Accounting & Billing Applications
    5. GUI Interface Development
    6. O&G, Mining upstream, midstream and downstream process management and application development
    7. QA/QC Automation and Analytics.
  • Data Warehousing & Management –  
    1. Microstrategy
    2. Business Intelligence
    3. Informatica
    4. ETL
    5. Custom Dashboard Development/Analytical Reporting
  • ERP Implementation (SAP, Oracle and Microsoft Dynamics) Implementation and Maintenance
  • Technical Training –  
    1. SAP, Oracle
    2. New Applications/Enhancements
    3. Laboratory Information Management System (LIMS)
  • Project Management
  • Business Analysis
  • Risk Analysis
  • Production Readiness/Release Management
  • Quality Assurance & Control
  • Infrastructure Monitoring & Capacity Planning
  • Infrastructure Security
  • Web Development Services
  • System Administration
  • Data Centre LAN/WAN Administration
  • Systems and Infrastructure Management Services
  • Software Operation & Maintenance Services
  • Infrastructure Design & Engineering
  • Help Desk & Desktop Support Services