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Strategy-Driven Insurance Operations and Solutions

Empowering enterprises with insightful insurance consulting.

Shifting customer expectations, complex regulatory requirements, and the need to adopt emerging technologies—recognizing these transformative forces is the key to thriving in this dynamic insurance landscape.

At Smart IMS, we consider a client-centric approach when navigating these challenges, designing strategies, and creating customized solutions that cater to the unique needs of insurance enterprises. With a mission to empower professionals across the globe, we help businesses make a lasting impact in the insurance industry. 

Our Insurance Consulting Services

Revolutionizing insurance solutions for enterprise growth.

Auditing

Auditing

Thorough analysis of the existing system to help identify the areas of improvement in the infrastructure and business processes.

Peer Reviews

Peer Reviews

Peer perspective and insights on industry competitors and leaders across the globe to help learn more about industry standards and trends.

Security and Privacy

Security and Privacy

Assisting in the development and implementation of cybersecurity strategies to protect sensitive customer and company data.

Product Optimization

Product Optimization

Brainstorming and advocating for the development of new insurance products and services to meet the changing customer needs and market trends.

Legacy System Modernization

Legacy System Modernization

Creation and mapping of a blueprint to drive modernization across the existing legacy system for your business.

Security and Privacy

Security and Privacy

Assisting in the development and implementation of cybersecurity strategies to protect sensitive customer and company data.

Risk Management and Assessment 

Risk Management and Assessment

Assessing and mitigating risks through consulting on risk modeling, analysis, and management strategies.

What’s New at Smart IMS?

Find some of our latest customer success stories, company updates and wins, and our thoughts on the latest industry developments right here.

Meet Our Industry Leaders

Shyam Vellala
Shyam Vellala

Executive Vice President, Insurance

Anil Chitale
Anil Chitale

Managing Director

Get in Touch

Connect with us to learn more on how to optimize your business through our transformational enterprise solutions and services.

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Shyam Vellala

Shyam Vellala

Practice Leader – Insurance

Shyam Vellala comes with 25 years of experience in providing transformation, innovation, and delivery of high-quality business solutions to P&C Insurance customers in US and APAC geographies. He has previously held roles in business consulting, solution strategy, client management and delivery leadership. As the Business Unit head for our Insurance practice at Smart IMS, he is responsible for scaling up the practice and providing superior experience to our clients.

Shyam comes with successful track record in solving complex business problems and making high-stakes decisions using experience-backed judgment, strong work ethics and integrity. He has led several large transformational initiatives using global delivery models and set up CoE for industry-best Insurance products such as Guidewire, Duck Creek, One Shield and Majesco. Shyam enjoys working closely with key decision makers and excels in achieving operational excellence.

As a person, Shyam is a firm believer in expression of care and concern, motivates people to work towards a common worthwhile goal, a certified coach who is passionate about unlocking people’s potential and a philanthropist by heart. He is part of several community outreach programs.

Anil Chitale

Anil Chitale

Managing Director – Insurance

Anil has been at the forefront of the (P&C) insurance industry, with over 3 decades of mentoring, monitoring, and leading teams throughout his career. His expertise and commitment to advancing technology has led him to join Smart IMS Inc. as a Strategic Advisor and mentor.

Anil has a strong history of creating, delivering, and monetizing software assets and processing platforms for the North American P&C insurance industry. He was also one of the key players in the founding of STG, an NYC-based startup that provided product-based solutions for the US P&C insurance industry, which was later acquired by Majesco in 2008. As the chief architect for STG suite of Insurance products, Anil pioneered efforts for the insurance industry’s first solution in a hosted Application Services Provider model.

Anil’s experience and insight have been instrumental in helping to shape the North American P&C insurance industry. He is an invaluable asset to Smart IMS Inc. and our mission to bring technological advancements to the P&C industry.