
Transforming Clinical Operations Globally
An evolving healthcare landscape has pushed enterprises around the world to improve their clinical operations.
An evolving healthcare landscape has pushed enterprises around the world to improve their clinical operation systems.
Providing high-quality healthcare is paramount in today’s day and age. We are witnessing healthcare systems trying to streamline workflows, improve business efficiency, and scale exponentially to ensure the outcomes we desire.
Smart IMS has crafted clinical operations services focused on optimizing organizational efficiency. Our aim ranges from enhancing clinical trial processes to implementing real-time insights and patient-centric care.
Our Holistic Clinical Operations Services
Embark on a transformative journey towards better healthcare delivery.

Clinical Trial Management System (CTMS)
Create systems to ensure managing and tracking clinical research activities within your research group – helping it serve as a single, centralized, web based or on-premise resource center used to manage all clinical research
Core functions implemented:
- Trial scheduling and setup
- Regulatory Approvals Tracking
- Managing study financials and billing compliance
- Integrate with external operational and data systems
- Amendment tracking
- Real time access to study documents and subject activities
- Standardize billing process
- Robust data and reporting functionality

Electronic Trial Master File (eTMF)
Set up systems which enables managing of all clinical trial processes and documents in one system, in real-time, as they are executed, offering precision planning and intelligent automation, and reducing manual efforts and risks. Critical for Good Clinical Practice (GCP).
Core functions implemented:
- Easy setup and managing of study design that meets SOPs
- Allowing remote collaboration and data collection
- Allowing scalability and real time transparency to collection process
- Quick use of templates
- Secure storage and archival means
- Supporting standards and conventions through quality control workflows

Electronic Data Capture (EDC)
Build systems to help record and manage research data through standardized data forms, workflow rules and logic to verify quality of data and reporting metrics for real time progress tracking
Core functions implemented:
- Participant profiling
- Customizing data forms and workflows
- Out of box CRF templates based on CDISC standards
- Setting up data access and role privileges
- Providing full audit trail capabilities to meet regulatory compliance
- Query monitoring and research data from site
- Schedule configurations
- Real time data reports
- Communication systems supporting teams across the globe

Electronic Clinical Outcome Assessment (eCOA
Get strategy and assistance in building, setting up and managing systems to ensure real time data, provide concise insights and help ramp up overall study efficiency assuring smoother patient experience
Core functions implemented:
- Data collection schedule management
- Remote, device agnostic medical outcome information collection and electronic diaries
- Participant end point assessments

Randomization and Trial Supply Management (RTSM)
Build systems to streamline randomization, stratification and inventory management processes in clinical trials, manage stratification, perform different randomization types, manage medicine supply, track stock and patient history, integrating with other clinical trial systems and ensuring transparency through real-time reporting.
Core functions implemented:
- Randomization type design
- Ensuring clinical and operational support
- Real time tracking and data capture
- Rapid deployment and implementation
- Enabling direct to patient medication provision
What’s New at Smart IMS?


Smart IMS Inc. Expands APAC Presence Through ITCS Group Acquisition

Managed Infrastructure Service for Global Leader in Home Décor
Meet Our Industry Leaders
Executive Vice President – Life Sciences & EAM
Director
Director
Get in Touch
Connect with us to learn more on how to optimize your business through our transformational enterprise solutions and services.