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Network Monitoring Services

Smart IMS network monitoring services provide a complete panoramic view of fault and performance functionality across your IT infrastructure along with the following benefits:

  • Continuously monitor critical devices such as firewalls, switches, routers, and applications deployed within a network perimeter
  • Stay constantly informed about the up/down status of devices and network interfaces, CPU utilization, memory utilization, and bandwidth utilization through customized reports
  • Detect network, system and application level failures in time; in the event of an outage, the designated contacts are notified in real-time by e-mail, SMS alerts etc. to take corrective actions.

Our Network Monitoring Services include:

  • Remote central monitoring, diagnostics and reporting
  • A robust alerting and notification system
  • 24 x7 helpdesk equipped with well trained IT personnel
  • Problem escalation defined by customers
  • Periodic reports on performance trends and device availability status
  • Report on critical parameters like CPU and Bandwidth utilization