Privacy Policy

At Smart IMS, accessible from https://smartims.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Smart IMS and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in Smart IMS. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

By submitting your information, you grant Smart IMS permission to contact you via email. You may unsubscribe from email communications at any time.

By providing a telephone number and submitting the form, you also consent to be contacted via SMS text messages for account-related notifications and additional communications, including customer care and two-factor authentication (2FA). Message and data rates may apply. Message frequency may vary based on the application process.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

By submitting your information, you acknowledge that you have read and agree to our Terms of Use and Privacy Policy.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

• We use the information we collect in various ways, including to:
• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
• Communicate with you via email, phone calls, or SMS regarding recruitment updates, service notifications, and relevant business communications (subject to your consent)

Mobile Messaging (SMS) Communications

Smart IMS may use your mobile number to send SMS messages related to recruitment updates, job opportunities, application status, service notifications, and other relevant communications.
By providing your mobile number through our website forms or by explicitly opting in, you consent to receive SMS messages from Smart IMS.

Message Frequency
Message frequency may vary depending on your interaction with our services but will remain reasonable and service-related.

Message & Data Rates
Message and data rates may apply based on your mobile carrier plan.

SMS Opt-In, Opt-Out & Help

You may opt out of receiving SMS messages from Smart IMS at any time by replying:

• STOP
• QUIT
• UNSUBSCRIBE

Once you opt out, you will no longer receive SMS communications unless you choose to opt in again.
For help or additional information, reply HELP to any message or contact us at: dpo@smartims.com

Log Files

Smart IMS follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Smart IMS uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Smart IMS.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Smart IMS, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Smart IMS has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Smart IMS’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Mobile Information Sharing

Mobile information collected for SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories of personal data described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared, sold, rented, or disclosed to any third party under any circumstances.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP or QUIT

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Smart IMS does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Right to Access Personal Data

SMART IMS respects the rights of data subjects and provides individuals the ability to request information regarding the personal data being processed about them, including the purpose and legal basis of such processing.
To exercise this right, data subjects are required to submit a formal request via email to dpo(at)smartims.com