Remote Infrastructure Services

Enabling support for critical data networks

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Smart IMS Infrastructure Services (IS) span multiple industry verticals and horizontals, and offer infrastructure design, build, and implementation and management services.

Our Infrastructure Service offerings:
  • enable enterprises to focus on their core competencies, minimizing the cost of managing IT infrastructure through improved productivity and operational efficiencies.
  • provide an effective combination of people, processes, and tools to ensure that your IT infrastructure is always up and running.
  • deliver end to end services while ensuring the niche capability of sector, domain or technology that can be offered to our customers.
  • help drive business value by solving infrastructure challenges throughout the enterprise.

Let Smart IMS manage your infrastructure needs

Smart IMS Remote Infrastructure Monitoring & Management Services (RIMM) are based on standard ITIL practices to enable us to provide superior support services to our customers.

Network Monitoring Services Infrastructure Services Application Packaging Infrastructure Assessment Services Virtualization Services

Our NOC (Network Operations Center) can remotely monitor and manage customer LAN/WAN, Servers, and applications across the globe 24x7x365.

Managed Network Services Support Service Desk Support Service Management Office 365 Migration and Consulting for Enterprises

Smart IMS Remote Infrastructure Monitoring & Management Services (RIMM) are based on standard ITIL practices to enable us to provide superior support services to our customers.

Managed Security Service Support Migration Services Data Center Strategy, Design, and Implementation Services

Our capabilities

Smart IMS’ highly motivated team provides the best IT services and supports round the clock monitoring. We are experts on ITIL framework, and our solution engineers are certified in various technologies.

Providing recommendations for High Availability (HA) and Business Continuity Planning / Disaster Recovery (BCP/DR) planning and implementation

Physical, Virtual, Wintel, Linux, Database and Storage server assessment and performance analysis

Routing/switching/WAN and operational assessment, performance analysis and recommendations to stabilize current environment

Identifying gaps in current state architecture and design and providing recommendations for remediation

Assessing network and data center/network topology and characteristics and providing independent verification and validation of critical data networks

Collaborating with key vendors/suppliers/service providers as needed to ensure a thorough audit is conducted according to industry best practice methodologies